What happens next

If you have any questions during this process do not hesitate in contacting us. All our help is free of charge.
  • Submit Details

    Fill in your details on either one of our letters/leaflets and return to us or fill the form out on our website. This will be received quickly by one of our team.

  • Talk To One of Our Team

    Once we receive your enquiry, we will contact you in regards to your housing disrepair and either schedule an appointment or give you the appropriate advice to help.

  • Surveyor Inspection

    One of our specialist housing surveyors will come and visit your property with appropriate equipment which will measure your levels of disrepair to create your preferred course of action.

  • Sign Documents

    At the appointment with our housing surveyor, if we think there is prospects for success, we will be there to help you fill out the documentation for the solicitors.

  • Landlord Makes Offer

    The solicitor will contact your landlord and give them a specified time to fix the repairs required, the landlord will send the amount of compensation offered and when the repairs will be done.

  • Claim Completed

    Once the offer is accepted by you, the claim will be completed and the repairs will be completed in line with the offers timeline.